TL;DR: If you received a Goal Zero YETI 3000X through California's Disability Disaster Access and Resources Program, stop using it and install the free firmware update through the Goal Zero app to address an overheat, fire and burn risk.

Disability Program Battery Recall Targets Goal Zero YETI 3000X

On September 14, 2026, Inland Regional Center posted an urgent safety notice on behalf of the California Department of Developmental Services (DDS) about a voluntary manufacturer's recall involving the Goal Zero YETI 3000X Portable Power Station, according to Inland Regional Center.

The notice is directed to participants in the Disability Disaster Access and Resources Program who received backup batteries for outage preparedness. Since 2021, nearly 600 people who receive regional center services were provided with the power station through that program, in consultation with the Department of Developmental Services, according to Inland Regional Center.

If you received one of the Goal Zero YETI 3000X Portable Power Stations through the program, the notice asks you to read the recall materials and take the listed steps to prevent injury or fire hazard.

What was recalled and why

The recall covers the Goal Zero YETI 3000X Portable Power Station, a large silver-and-black portable power station sold as home-backup and off-grid power equipment.

According to Inland Regional Center, Goal Zero's recall says the YETI 3000X Portable Power Station may overheat, posing a risk of serious burn injury and fire hazard. No injuries have been reported as a result of this fault, according to Inland Regional Center.

A separate product-safety review published by Outage Outpost on September 9, 2026 describes the same hazard in technical terms. The circuit board can overheat, posing a fire and burn risk, according to Outage Outpost. That review reports that Goal Zero recorded four reports of units catching fire, overheating, or smoking, with no injuries reported.

Health Canada published a parallel consumer-product recall for the same model on September 11, 2026. The recalled power station's circuit board may overheat, posing a risk of fire and burn hazards, according to Health Canada. As of August 31, 2026, the company had received no reports of incidents or injury in Canada, according to Health Canada.

How many units and when they were distributed

The California disability-program notice focuses on a specific distribution channel rather than national retail sales.

Since 2021, nearly 600 people who receive regional center services were provided with the power station through the Disability Disaster Access and Resources Program, in consultation with the Department of Developmental Services, according to Inland Regional Center.

The broader U.S. recall is larger. On August 20, 2026, Goal Zero recalled roughly 46,200 YETI 3000X portable power stations under recall number 26-712, according to Outage Outpost. Those units were sold between May 2020 and August 2025 for around $3,000 through REI, Costco.com, Backcountry.com, and other retailers, according to Outage Outpost.

In Canada, the company reported that 509 units of the affected products were sold in Canada, according to Health Canada. The affected products were sold from May 2020 to August 2025, according to Health Canada.

For preparedness planners, the dates matter because many backup power stations spend months in storage between outages. A unit obtained in 2021 through the Disability Disaster Access and Resources Program falls inside the May 2020 to August 2025 sales window described in the national recall records cited by Outage Outpost and Health Canada.

How to identify a YETI 3000X

The Inland Regional Center notice directs recipients to check the Goal Zero recall notice for recall details including product identification number.

Visual identifiers can help confirm you have the right model before you start the firmware check. The units are silver-and-black units, about 24 inches tall and 92 pounds, according to Outage Outpost.

Health Canada provides a fuller description. The silver and black portable power stations measure about 62 centimetres (24.4 inches) high, 47 centimetres (18.5 inches) wide, 57 centimetres (22.3 inches) deep and weigh approximately 42 kilograms (92 pounds), according to Health Canada. The power stations have yellow handles and a digital display at the front with electrical ports, according to Health Canada.

The stations sit on a rolling cart with built-in wheels and a telescoping handle, according to Health Canada. The Goal Zero logo is printed on the front bar of the cart and on a nameplate located on the underside of the power station's lid along with "YETI 3000X", according to Health Canada.

If your unit matches that description and came through the Disability Disaster Access and Resources Program since 2021, treat it as covered until you verify the model and product identification number through the official recall materials referenced by Inland Regional Center.

What to do: stop use and install the firmware update

The remedy does not require returning the power station to a store. It is a free firmware update delivered through the Goal Zero application.

Consumers should immediately stop using the recalled product and install the free YETI 3000X firmware update available through the Goal Zero application or contact Goal Zero for the firmware installation at no cost, according to Health Canada.

Outage Outpost gives the same interim precaution. Until the update is installed, Goal Zero's guidance is to stop using the unit and unplug it from any charging source, according to Outage Outpost.

The Inland Regional Center notice outlines the same workflow for program participants. Follow the steps provided in the video and Goal Zero webpage to update the firmware through the Goal Zero app, according to Inland Regional Center. Steps include verifying the model of your power station and installing the app update, according to Inland Regional Center.

The notice lists two resources:

According to Inland Regional Center, the Goal Zero recall notice also includes important safety information, firmware update information, recall details including product identification number, and Goal Zero contact options. Readers who need accessible formats should ask a service coordinator or Goal Zero support for help walking through the video and webpage steps.

Where to get help with the update

Program participants do not have to complete the firmware process alone.

You can contact your regional center service coordinator for support on the steps above, according to Inland Regional Center. You also can contact the manufacturer directly using their customer support form at recallsupport.goalzero.com/hc/en-us/requests/new, according to Inland Regional Center.

Additional manufacturer contact paths are listed in the national recall summaries. You can install it yourself through the Goal Zero mobile app, or contact Goal Zero for help — call 888-794-6250 (9 a.m.–2 p.m. MT, Monday–Friday), email [email protected], or go to recallsupport.goalzero.com, according to Outage Outpost.

Health Canada lists the same phone hours in Mountain time and a general support email. Consumers can contact Goal Zero by telephone at 1-888-794-6250, from 9 a.m. to 2 p.m. MST Monday to Friday, by email at [email protected] or visit the company website, according to Health Canada.

Keep your model information, product identification number, and where you received the unit ready when you call. That information helps support staff confirm coverage and guide the firmware installation.

Why this recall matters for medical and access needs

Backup batteries issued through the Disability Disaster Access and Resources Program are not general camping accessories. They are intended to keep essential devices operating when the grid fails.

That use pattern increases the importance of completing the firmware update before the next outage. A power station kept plugged in as an emergency reserve can develop a fault while it charges unattended, and a failure can happen while it charges indoors overnight, according to the product-safety context described by Outage Outpost.

For households that rely on powered medical devices, communication aids, refrigeration for medication, or mobility-device charging, losing a backup station to a stop-use order creates a gap. Contact your regional center service coordinator promptly if the stop-use precaution leaves you without backup power, using the support path described by Inland Regional Center. Do not substitute an unverified battery or generator for medical backup without guidance from your coordinator and device provider.

What to check while the unit is out of service

While the YETI 3000X is unplugged and awaiting the firmware update, review the rest of your outage plan.

Confirm that your Goal Zero mobile app is installed and updated so you can receive the YETI 3000X firmware update. The fix is described as a free firmware update, not a physical repair, according to Outage Outpost. Completing it through the app avoids delay once support confirms your product identification number.

Verify the model of your power station before attempting the installation, as directed by Inland Regional Center. Use the nameplate located on the underside of the power station's lid along with "YETI 3000X" described by Health Canada, plus the product identification number detailed in the Goal Zero recall notice referenced by Inland Regional Center.

Store the unplugged station away from living and sleeping areas until the update is complete, following the stop-use and unplug-from-charging guidance cited by Health Canada and Outage Outpost. Notify household members and caregivers that the unit is out of service until the firmware installation is finished.

Supply-chain and manufacturing details on file

Health Canada identifies the distributor as Goal Zero in Midvale, Utah, in the United States, and the manufacturer as ProVista Technology International Ltd. in Kowloon, Hong Kong, according to Health Canada. The affected products were manufactured in China, according to Health Canada.

The Canadian recall identification number is RA-82608, with a recall date of September 11, 2026, according to Health Canada. The U.S. recall number cited for the August 20, 2026 action is 26-712, according to Outage Outpost.

Health Canada notes that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada, according to Health Canada. That restriction is relevant to preparedness groups that share or loan backup power gear. Do not pass an unremedied YETI 3000X to another household.

The September 14, 2026 Inland Regional Center post was published by Community Engagement as a General Announcement and states that the content was posted on behalf of the California Department of Developmental Services (DDS), according to Inland Regional Center. Direct questions about eligibility for the Disability Disaster Access and Resources Program to your regional center service coordinator using the contact process described in that notice.

Sources referenced